This article is a set of instruction to setup an email account (IMAP) in iPhones.

  • Go to Settings
  • Mail, Contacts, Calendars
  • Add Account
  • Choose Other
  • Add Mail Account
    • Name: your name, it will appear as a sender name
    • Address: your full email address.
    • Password
    • Select protocol type: IMAP
    • IMAP Settings
      • Host name:
      • User Name: your full email address
      • Password: Your email password
    • SMTP Settings
      • Host name:
      • User Name: your full email address
      • Password: Your email password

Once the initial setup is done, you should be redirected to the  “Mail, Contacts, Calendars” screen. And the next steps are:

  • Select the account you just created
  • go to Account Info
  • Scroll down the screen and select Advanced
  • Incoming settings
    • Disable SSL
    • Server Port: 143

Go back to Account Info

  • Select Outgoing Mail Server
    • Disable SSL
    • Server Port: 26

Let us know if you need help.

This article is a set o instructions on how to setup an email account (IMAP) in Microsoft Outlook.

  •  Start Outlook.
  • On the File menu, click Info and click Account Settings.
  • Select Account Settings from the list.
  • On the E-mail tab, click New and Select Email Account, and then click Next
  • Click to select the Manually configure server settings or additional server types check box, and then click Next.
  •  Click Internet E-Mail, and then click Next.
  • In the Server Information section, select IMAP for Account Type.
  • In the Your Name box, enter your name exactly as you want it to appear to recipients.
  • In the E-mail Address box, type your e-mail address.
  • In the User Name box, type your full email address.
  • In the Password box, type your password.
  • IMAP Server:
  • SMTP Server:

The initial setup is done, now you to click on the “advanced” option button. And make sure the settings are as follows:

  • ·  Go to Outgoing Server (tab
    •  Select “My outgoing server (SMTP) requires authentication
    • Select “Use same settings as my incoming server”
  • Go to Advanced (tab)
    • Server port numbers
      • Incomming server (IMAP): 143
        • Use the following type of encrypted connection: None
      • Outgoing server (SMTP): 25
        • Use the following type of encrypted connection: None
  • Click OK (You will return to the previous window
  • Click Next (Outlook will run a test and finalize the account setup)

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